Je n'espère pas de réponse de votre part avant 5 ou 6 jours ouvrable si du moins vous pouvez m'opposer un argumentaire valable. Vos tarifs sur votre terminal de payement sont déments aux vues des conditions du marché des payements par carte. Bonjour Mr Kerkhove, Primo une semaine après plusieurs sollicitations de ma part en vocale et par courriel pour répondre à une question basique, vous vous appelez Lightspeed ! Votre chantage sur les augmentations de prix de vos abonnements est scandaleux et totalement injustifié.
#LIGHTSPEED RETAIL PLUS#
AU PASSAGE, IL EXISTE DES SOLUTIONS AVEC LE MÊME SERVICE À MOITIÉ PRIX, N’HÉSITEZ PAS À ME CONTACTER POUR DE PLUS AMPLES INFORMATIONS. JE VOUS PRÉSENTE UN MESSAGE RESTER LETTRE MORTE POUR L’INTÉRESSÉ, PAS DE COURAGE POUR RÉPONDRE SI CE N’EST PAR COLLÈGUE INTERPOSÉ, FUYEZ PLUS QUE TOUT CETTE BOÎTE QUI N’HÉSITERA PAS UN INSTANT À AUGMENTER CES PRIX UNILATÉRALEMENT SANS JUSTIFICATION ET AVEC UN SERVIÇE D’ASSISTANCE DÉPLORABLE.
#LIGHTSPEED RETAIL SERIAL NUMBER#
It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders.įacile mais suivi produit et assistance nulle, prix prohibitif et à la limite du chantage commercial pour certaines de leur pratique, à fuir de toutes urgences, pour le marché Belge, il existe des alternatives intéressantes.įacile d’utilisation et rapide, c’est tout mzis il existe mieux sur le marché.
There are some work-arounds that I have implemented. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. We have been able to increase both sales and efficiency with this system. Integration across POS, eCommerce, Accounting, Data Analytics is excellent. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.
#LIGHTSPEED RETAIL SOFTWARE#
Our industry was using a server-based software which was cumbersome and VERY outdated. And, I'd like to look at seasonal performance rather than just month to month and week to week. I'd also like them to include the previous year comparisons in their dashboard. Or if they offered a better time clock management natively that would help. I've given up on tracking employee hourly performance for this reason. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. There are some small idiosyncrasies like not adjusting sync times for your local time zone.
Or you could spend a huge amount of money creating a custom system. You could pay a lot more to piece together all the of the systems you need. The fact that the ecommerce is integrated as well makes it a great fully integrated system. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. It's easy to see the performance of your inventory, employees and marketing at any time.
But the Analytics package takes care of all of that. As a senior manager you can spend a lot of time calculating your performance manually in excel. The best feature of LIghtspeed is the analytics package. Whenever I request help, which isn't that often anymore they are quick to respond. We have been using it for over a year and it has met my expectations.
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